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Planning and Scheduling in the 21st Century Midmarket Volume 2, October 15, 2007 How Infor Advanced Planning and
Scheduling systems deliver a
lean and agile environment
for today’s manufacturers.

A Different Kind of Software Company Midmarket Volume 2, October 15, 2007 Infor is changing what businesses expect
from an enterprise software provider by
delivering, through acquisition and innovation,
proven business-specific solutions with
experience built in.

Building Employees Into Your Greatest Asset Midmarket Volume 2, October 15, 2007 Too many companies make common but easily avoidable mistakes in their
hiring and subsequent management of employees.
The Enderle Group
CASE STUDY: Meijer Midmarket Volume 2, October 15, 2007 Enhanced Financial Processes
Deliver Accurate Information
to All Areas of Meijer’s Business

CASE STUDY: SAP Midmarket Volume 2, October 15, 2007 Blueprint to a Billion: 7 Essentials
to Achieve Exponential Growth
David G. Thomson, , Lloyd Adams, SAP
CASE STUDY: SAP Midmarket Volume 2, October 15, 2007 Polyglass USA Cuts Waste, Improves
Efficiency, Expands Capacity and
Wins Competitive Battles

Emergence of the Midmarket as Users of Business Process Outsourcing Midmarket Volume 2, October 15, 2007 The time and technology are right for medium-sized companies to take
greater advantage of BPO.
Mike Atwood, The Everest Group
Get Enlightened Midmarket Volume 2, October 15, 2007 Enable Your Management to Effectively
Manage and Drive Results

HR Issues and Initiatives for 2007 Midmarket Volume 2, October 15, 2007 Talent management is the major HR organizational challenge in an
increasingly competitive environment.
Tony West, NelsonHall, Helen Neale, NelsonHall
Inside the Midmarket: A 2007 Perspective Midmarket Volume 2, October 15, 2007 Midsize companies, on the whole, recognize the need for change
to stay competitive.
Matt Preschern, IBM
INTERVIEW: Michael Sotnick Midmarket Volume 2, October 15, 2007 Michael Sotnick provides an overview of how SAP is servicing
the midmarket.
Michael Sotnick, SAP
INTERVIEW: Rick Parker Midmarket Volume 2, October 15, 2007 Infor’s Rick Parker discusses the business-specific solutions available
to midmarket companies today.
Rick Parker, Infor
INTERVIEW: Scott Musson Midmarket Volume 2, October 15, 2007 Scott Musson is senior director, IBM Global
Business Unit, at VMware. For more information,
please visit www.vmware.com.
Scott Musson, VMware, Inc.
Is There a Place for a Project Management Office in Smaller Businesses? Midmarket Volume 2, October 15, 2007 Establishing a PMO can help organizations better manage resources
and achieve desired results on a more consistent basis.
Len Green, Transforming Solutions Inc.
Leveraging Globalization in the Midmarket Midmarket Volume 2, October 15, 2007 Outsourcing is a top strategy for midsize companies that are challenged
to perform in a global economy.
Ram Iyer, Argea, Inc.
Project Failure Should Not Be an Option Midmarket Volume 2, October 15, 2007 Companies can increase their odds of success by asking the right
questions up front, providing strong project sponsors and training
project managers with the right skills.
Gopal Kapur, Center for Project Management
Solutions for Midsize Enterprises Midmarket Volume 2, October 15, 2007 With the Experiences of the World’s Best-Run
Businesses Built Into Your Business

The Changing Landscape for Midsize Business Midmarket Volume 2, October 15, 2007 IBM Global Business Services
for Midsize Business
Steven Ferencie, IBM
Top 10 Trends in Financial Services Midmarket Volume 2, October 15, 2007 Financial services institutions are challenged to employ new approaches
in response to a radically changing business landscape.
Guillermo Kopp, TowerGroup
When Corporate Cultures Clash Midmarket Volume 2, October 15, 2007 Grasping the realities of corporate culture can help ERP projects succeed.
Paul Scherer, IBM
INTERVIEW: Joe DeBella Midmarket Volume 1, July 17, 2006 IBM’s Joe DeBella describes why integrated suites can best serve the
unique technology challenges of the midmarket.

BI 2.0, Pervasive, Intelligent and Timely Midmarket Volume 1, July 17, 2006 As the Internet-enabled economy continues to innovate (despite
the premature rumors of its death a few short years ago), it
is abundantly clear: that our internally focused Information
Technology (IT) methodologies are obsolete. For Business-to-
Consumer (B2C) and Business-to-Business transactions (B2B), this
has been clear for a number of years, but for Business Intelligence,
(BI), the message has not completely sunk in.
Neil Raden, Hired Brains, Inc.
CASE STUDY: Herker Industries Midmarket Volume 1, July 17, 2006 In mid-1997, Herker began researching new ERP packages to replace its UNIX-based
system. The decision to purchase Vantage was made in November of that year.

CASE STUDY: ING DIRECT Midmarket Volume 1, July 17, 2006 For ING DIRECT, a bank that primarily conducts business on the Web and by phone, even a few
minutes of network downtime could cost millions. What’s more, ING DIRECT’s unique business
model and reliance on the Internet means that network security would be key to protecting
customer information, complying with regulations and maintaining trust in the marketplace.

CASE STUDY: Rumpke Consolidated Companies Midmarket Volume 1, July 17, 2006 With Cognos, Rumpke has implemented a planning
solution to streamline its budgeting process. In addition,
Cognos analysis software provides real-time information on
overall productivity, payroll, and status by line of business.

CASE STUDY: Zarlink Semiconductor Midmarket Volume 1, July 17, 2006 When global semiconductor leader Zarlink went
looking for ways to cut IS costs during tough economic
times, it ended up saving over US$45 million within
three years while winning an ROI award in the process.

Eight Ways to Stretch Your IT Dollars in 2007-2008 Midmarket Volume 1, July 17, 2006 Cost control is always a priority for fast-moving, aggressive companies. Successful growth requires investment. Every dollar saved on infrastructure can be spent on innovation and expansion. Following are eight promising opportunities to ‘save a dollar’ on IT costs.
Glenn Miller, CIT Group
Fueling Company Profits and Increased Customer Satisfaction through Better Inventory Management Midmarket Volume 1, July 17, 2006 Having the right product at the right place at the right time is the lofty objective of supply chain management. A significant challenge organizations face is the proper management of inventory. Getting it wrong is easier than getting it right, and much more costly.

How Modern Enterprise Software Enables Industrial Machinery and Component Manufacturers to Fully Implement Lean Manufacturing Midmarket Volume 1, July 17, 2006 With ongoing globalization, industrial machinery and components (IM&C) has become among
the most competitive of all manufacturing segments. To create an advantage in this economic
climate, IM&C manufacturers are looking to more fully incorporate lean manufacturing
principles into their operations. Properly implementing lean principles enables IM&C
manufacturers to reduce lead times, improve quality, reduce cost, increase profit, improve
productivity, and enhance customer service.

Human Resource Outsourcing Midmarket Volume 1, July 17, 2006 To quote Bob Dylan, “the times, they are a-changin’,”
and for business process outsourcing (BPO) the
latest change is substantive: a transformative shift
in focus to the midmarket. There are approximately 30
professional employer organizations (PEOs) with revenues
topping $100 million already focusing efforts on developing
and deploying multiprocess HR services offerings for the
midmarket.
Scott Golas, PA Consulting
Leveraging Globalization to Drive Opportunities and Achieve Profitable Growth Midmarket Volume 1, July 17, 2006 There are obvious benefits to globalization such as the potential to reduce costs and increase
revenue and market share through an expanded target audience.

MANUFACTURING STRATEGY: AN ADAPTIVE PERSPECTIVE Midmarket Volume 1, July 17, 2006 To be successful in today’s increasingly time-sensitive and competitive
markets, businesses need manufacturing processes that
are fast, flexible, and adapt quickly to change. Achieving this
objective requires integrated solutions that connect supply
chains to factory processes, production equipment, and factory
systems in a seamless, customer-centric network. SAP, with its
broad industry experience, is the leading global developer of
such solutions.

Operation Excellence for HR Management Midmarket Volume 1, July 17, 2006 Midsize firms represent the most dynamic component
of the worldwide marketplace. They are
leaders in the areas of innovation and as a result,
have complex requirements for attraction, retention and
management of its people. Attracting and retaining top talent
is a challenge for any organization, and the midmarket
has additional requirements for its human capital: To succeed
and support the organization’s growth, employees
need to be nimble enough to meet midmarket challenges
that range from ever-increasing competitive forces and customer
demands with ever-present productivity pressures.
Davis Klaila, Ceridian
Playing the Integration Card Midmarket Volume 1, July 17, 2006 Companies deemed middle-market are a vibrant – and growing – part of the global economy. And they are the target of almost every application provider in the world. So who are these companies and why are they of such interest? More importantly, how do these midsize companies need to look at their application strategies to succeed in the future?
Katherine Jones, NetSuite, Inc.
Results of the Ventana Research Survey: Finance Best Practices in Mid-size Companies Midmarket Volume 1, July 17, 2006 Many midsize companies (those having 100 to 4,999 employees) find themselves without the agility of smaller companies or the abundant resources of larger ones. To deal with this dilemma, Ventana Research believes their finance organizations should assert more leadership. A newly completed research report, “Finance Innovation in Midsize Companies,” examines the attitudes of professionals with both financial and other jobs in midsize companies to the role of Finance.
Robert Kugel, Ventana Research
Soy Basics: The Sky’s the Limit With mySAP™ Business Suite Solutions Midmarket Volume 1, July 17, 2006 On the surface, the mySAP™ Business Suite family
of business solutions might seem to be overkill for
a company with just six people and $2 million in
revenues – as was the case with Soy Basics LLC a few years
back. But the young manufacturer of soy wax candles
knew it was poised for explosive growth and needed a
solution for realizing the market’s full potential – a solution
that could serve the needs of the business just as well in the
years ahead as it could on day one. Soy Basics was right on
target about the market’s growth and also about the ability
of the SAP® software to manage that growth. In its first
four years with mySAP Business Suite, the firm grew into
a $12 million operation, and there is no end in sight.

Sprint Global Quality of Service: Guarantor of Application Delivery Midmarket Volume 1, July 17, 2006 Enterprises, faced with employee, affiliate, and user populations that are increasingly outside the confines of the organization campus, expand their ability to serve through the implementation of application software that is delivered to users across networks. Data show that headquarters office application access is a much smaller percentage of application use than access initiated from major sites located far removed from the servers on which the applications run.

The Business Benefits of Service-Oriented Architecture: A Guide for Manufacturing Executives Midmarket Volume 1, July 17, 2006 Manufacturers in make-to-order and mixed-mode production environments must satisfy
increasingly demanding customers by continually reducing lead times, increasing quality and
reducing costs—all while addressing ever more stringent government regulations. To achieve a
competitive advantage in this environment, they must optimize their internal operations and
the entire supply chain.

The Importance of Planning in Midsize Companies Midmarket Volume 1, July 17, 2006 Appropriate planning and budgeting is key to performance management
Robert Kugel, Ventana Research
The Seven Keys to World Class Manufacturing Midmarket Volume 1, July 17, 2006 Enterprise automation is indispensable to
manufacturing innovators who aim to gain market share, operate at peak efficiency and exceed
customer expectations so they can be world class in their industry.

The Value of Pre-Integration Midmarket Volume 1, July 17, 2006 It sounds promising: store management software
engineered with the needs of your retail chain in
mind. A human resources package savvy to the
specific requirements of your manufacturing plant workforce.
Or a time and expense system developed specifically
for needs of your IT consulting firm. Adopting
software solutions designed specifically for your industry
nuances hold an obvious appeal. The functionality you
need is already built in – even perfected.
Scott Lutz, SAP
Vendor Independence in the 21st Century: A Strategic Commentary Midmarket Volume 1, July 17, 2006 IT shops are increasingly dependent on architectural consistency—typically as the easiest path to interoperability and data integration. Firms that have investments in Sun often turn to Sun first for their next server, those with IBM midframes look first to IBM when it comes time to increase subsystem capabilities, and those with STK data systems consider STK first when it comes time to add more storage. Anytime the incumbent vendor has a competitive expansion offering, it should be considered first —in hopes of reduced integration and management costs.
Glenn Miller, CIT Group
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