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A New Approach to Operational Business Intelligence Midmarket Volume 2, October 15, 2007 OBI unites the transactional world with the operational world, allowing
companies to link business processes to analytics and vice versa.
Barry Wilderman, Lawson
Budgeting, Forecasting & Reporting Made Easy – A New Choice for Midsize Companies Midmarket Volume 2, October 15, 2007 What types of companies use Adaptive Planning to improve their budgeting, forecasting
and reporting? Thousands of organizations around the world, ranging from pre-revenue
start-ups to publicly traded Global 2000 enterprises. Adaptive Planning customers hail from
virtually every industry, including discrete and process manufacturing, software and services,
healthcare, financial services, nonprofit, mining and transportation.

Business Intelligence for Midsize Organizations Midmarket Volume 2, October 15, 2007 New advances in BI technology are making it possible for companies of all
sizes to improve the efficiency and effectiveness of their decision making.
Steve Lucas, Business Objects, Michael Schiff, MAS Strategies, Jeff Kaplan, THINKStrategies
CASE STUDY: Business Objects Midmarket Volume 2, October 15, 2007 Central Maine Healthcare
Chooses Business Objects to
Improve Business Performance

CASE STUDY: Business Objects Midmarket Volume 2, October 15, 2007 Empowering RapidAdvance With
Real-time On-Demand Reporting

CASE STUDY: Cognos Corporation Midmarket Volume 2, October 15, 2007 Midwest ISO Tames Its Data

For Midmarket Companies, Simpler Is Better Midmarket Volume 2, October 15, 2007 Lawson understands that one size does not fit
all, which is the fundamental philosophy behind
our two product lines.

Helping Midsize Organizations Transform Their Businesses Through Intelligent Information Midmarket Volume 2, October 15, 2007 Business Objects transforms the way the world
works through intelligent information.

Improve Access to All of Your Data Assets Midmarket Volume 2, October 15, 2007 The ability to access all of your data
assets determines the value of your
business intelligence operations and
the accuracy of the market and consumer
insight obtained.

INTERVIEW: Dean Stoecker Midmarket Volume 2, October 15, 2007 SRC’s Dean Stoecker explains how geographic business intelligence
solutions solve strategic to tactical business problems by unleashing the
power of your data assets.
Dean Stoecker, SRC, LLC
INTERVIEW: Jeff Stiles and Kathy Piontek Midmarket Volume 2, October 15, 2007 Midsize businesses can find solutions to meet their unique, changing
needs and characteristics, according to executives from SAP and IBM.
Jeff Stiles, SAP , Kathy Piontek, IBM
INTERVIEW: Mark Smith Midmarket Volume 2, October 15, 2007 Ventana Research’s Mark Smith discusses how midsize
businesses can improve performance with business intelligence
and performance management.
Mark Smith, Ventana Research
INTERVIEW: Steve Ferencie Midmarket Volume 2, October 15, 2007 IBM’s Steve Ferencie examines the challenges facing midmarket companies
trying to grow and the role IT plays in overcoming those challenges.
Steven Ferencie, IBM
INTERVIEW: Todd Rowe Midmarket Volume 2, October 15, 2007 Business Objects’ Todd Rowe describes business intelligence and why
midmarket companies should consider it critical to their success.
Todd Rowe, Business Objects
Making Finance Departments More Strategic in Midsize Companies Midmarket Volume 2, October 15, 2007 To drive innovation and improvement throughout their organizations, today’s
CFOs need to take the plunge and make full use of information technology.
Robert Kugel, Ventana Research
Operational BI Provides Instant Answers for Direct Action Midmarket Volume 2, October 15, 2007 Midmarket companies can gain valuable visibility into daily operations
and performance with real-time information.
Caroline Seymour, Cognos
Performance Management Dashboards for the Midmarket Midmarket Volume 2, October 15, 2007 Customers can plan, design and implement
a customized dashboard system that delivers
strategic insight, agility and cost savings.

Performance Management for a Growing Business Midmarket Volume 2, October 15, 2007 Performance management
helps SMB organizations make
informed, timely decisions to gain agility and
beat the competition – without breaking the
bank. The key is to take a flexible, managed
approach to higher performance that also
leverages existing IT investments.

Telecom Expense Management in the Mobile World Midmarket Volume 2, October 15, 2007 After weighing the options, customers may find their best bet is combining
wireline and wireless solutions.
Kathryn Weldon, Current Analysis
The Missing Elements of Midmarket ERP Projects Midmarket Volume 2, October 15, 2007 Executives should think carefully about their business objectives and
in-house capabilities before embarking on large, complex projects.
David Caruso, David Caruso & Associates, Inc.
Three Key Questions for Decision Makers Midmarket Volume 2, October 15, 2007 Midsize companies need performance management to improve
decision making, drive revenue growth and reduce costs.
Caroline Seymour, Cognos
Unlimited Possibilities for Limited Budgets Midmarket Volume 2, October 15, 2007 Information technology is a critical
component in your strategy to succeed,
but many small and medium businesses
worry that business applications – especially
those proven in large enterprises –
are costly, complex and out of their
reach.

What Is Outcome Sourcing? Midmarket Volume 2, October 15, 2007 Changing the sourcing mind-set from buying things to buying results gives
suppliers more freedom and brings benefits both to buyers and sellers.
Bill McBeath, Chainlink Research
Build Core Strength Through Better Data Management Midmarket Volume 1, July 17, 2006 Leverage physical and intellectual assets by managing and synchronizing information throughout the product development process

CASE STUDY: Hydromat, Inc. Midmarket Volume 1, July 17, 2006 An increasingly complex manufacturing process lead Hydromat to search for a
software program that would help them manage all their processes

CASE STUDY: Advantis Technologies Midmarket Volume 1, July 17, 2006 Advantis Technologies, Inc. manufactures surface
water chemicals, pool and spa chemicals, and
accessories. Headquartered in Alpharetta, Georgia, the
company markets the flagship swimming pool and spa
chemical brands GLB Pool & Spa, Leisure Time,
Robarb and Applied Biochemists.
With three divisions, three manufacturing plants, over
2,000 branded and private label products, and 20 sales
territories, Advantis needed to get a better
understanding of its historic and current sales records
and their product and customer profitability.

CASE STUDY: Compassion International Midmarket Volume 1, July 17, 2006 Compassion has a donations workflow system that channels contributions through a series of
steps, processing about 70% of all donations automatically. However, about 30% of donations
end up on an “exception” path where manual intervention is required, delaying the processing
of funds for days.

CASE STUDY: Georgia Center for Nonprofit Midmarket Volume 1, July 17, 2006 There’s a lot that distinguishes large
enterprises from mid-market
organizations—scale issues, budgets and
organizational complexity are just a few.
But when it comes to business
processes, indirect procurement is in
many ways “the great equalizer.”
Whether a Fortune 500 company or a 50-
person start-up, organizations share a
common need for the everyday goods
and services that enable their businesses
to run, from office supplies and cell
phones to printing and janitorial services.

CASE STUDY: Holland & Knight Midmarket Volume 1, July 17, 2006 Global Law Firm Enhances Client Services with Windows Vista

CASE STUDY: Protection One Midmarket Volume 1, July 17, 2006 Founded in 1989, Protection One specializes in
electronic security systems (CCTV, electronic
surveillance and access control). Its client base is
composed principally of business customers for whom
the company installs protection systems adapted to
their particular security requirements (such as theft,
vandalism, stock shortfalls and so forth). Monitoring is
then carried out by the client directly (using the CCTV
systems) or more frequently by one of Protection One’s
electronic surveillance centers. Highly protected (by
measures including reinforced doors, CCTV cameras
and ‘airlock’-type security entrances), they are in
constant contact with all of the monitoring systems
located at some 50,000 sites. With a presence in France
consisting of around 20 local offices and
approximately 700 employees, Protection One
provides its customers with a bespoke service that
takes account of the risk factors associated with each
customer’s region and environment.

CASE STUDY: The Johns Hopkins Bloomberg School of Public Health Midmarket Volume 1, July 17, 2006 Researchers, Students Gain Better Access to E-mail with Enhanced Communications Tools

CASE STUDY: Zarlink Semiconductor Midmarket Volume 1, July 17, 2006 When global semiconductor leader Zarlink went
looking for ways to cut IS costs during tough economic
times, it ended up saving over US$45 million within
three years while winning an ROI award in the process.

ERP Revisited: Midsized Companies Achieving Best in Class Performance While Keeping Costs in Check Midmarket Volume 1, July 17, 2006 SAP offers preconfigured ERP applications that are designed to meet the business needs and operational needs of midsized CP companies. In addition, SAP's global experience in working with thousands of CP companies allows SAP to bring best practices knowledge to help you with your company's particular challenges. State-of-the-art solutions can be deployed quickly, bringing business-process benefits and a financial ROI faster than you may have thought possible.
Bob Frey, SAP
For Small and Midsized Companies, a New Definition of ERP... EXCELLENCE at a REASONABLE PRICE Midmarket Volume 1, July 17, 2006 Globally, half of all SAP deployments are at companies with revenues of less than
U.S.$500 million. Why? The reason is that the integrated information flow delivered
by ERP software provides a foundation for growth and performance that increases
shareholder value. Why now? Like most technologies, the total cost, complexity, and
speed to value of the enterprise resource planning (ERP) OV compliant software have
declined sharply, making ERP affordable for midsized companies.
Bob Frey, SAP
How to Get a Good Night’s Sleep Midmarket Volume 1, July 17, 2006 For small to mid-sized manufacturing companies, innovation in new product development can be critical for peace of mind

How to Not Re-Invent the Wheel Midmarket Volume 1, July 17, 2006 Get the most value from your investment in innovation by enabling better re-use of proven components, assemblies and equipment

INTERVIEW: Michael Risse Midmarket Volume 1, July 17, 2006 Microsoft’s Michael Risse explains why the No. 1 challenge for midsize
businesses is the necessity to manage complexity with limited resources.

INTERVIEW: Steve Ferencie Midmarket Volume 1, July 17, 2006 Steve Ferencie explains how an improved IT strategy can help align business
goals and objectives, which reduces cost and complexities to drive innovation
and operational performance.
Steven Ferencie, IBM
INTERVIEW: William Schnabel Midmarket Volume 1, July 17, 2006 Vtrenz’s William Schnabel discusses the evolving role of marketing automation within CRM to provide better lead management and optimization, resulting in higher-quality sales opportunities and ultimately, wins.
William Schnabel, Vtrenz
Microsoft’s Midmarket Master Plans Midmarket Volume 1, July 17, 2006 Although Microsoft has long had a significant presence
among midmarket customers, it has lacked
a coherent strategy and marketing message for
expanding this base of customers. To rectify this situation,
Microsoft, in September 2005, kicked off a major program
that included revised and new products aimed at midmarket
customers under the theme/mantra: “Together,We
Build Business.” (We should point out that Microsoft characterizes
midmarket companies as those with 25 to 500
employees. However, in reality, many of Microsoft’s midmarket
efforts are targeted to the upper part of that range,
and slightly higher.)
John Madden, Summit Strategies
Mid-Market Companies Seek Stronger Customer Connection Midmarket Volume 1, July 17, 2006 Just as larger Fortune 500 enterprises before them have sought growth opportunities and competitive advantage through investments in customer relationship management (CRM), mid-market companies recognize their continued dynamism depends on deep connections to their customers. They may be wary of the buzzwords and the tech hype, but the customer-focused objectives of mid-market decision makers tend to mirror those of decision-makers in much larger companies.
Britton Manasco, Manasco Marketing Partners
Performance Management for the Midmarket Midmarket Volume 1, July 17, 2006 New opportunities. Higher operational costs.
Competition. Midmarket companies face an
increasing number of challenges in today’s business
climate. Many organizations have invested in transaction
systems and supporting software applications to
improve processes and reduce costs.
Jennifer Francis, Cognos
Play to Your Strengths Midmarket Volume 1, July 17, 2006 The most famous line in The Great Gatsby was
once uttered over dinner by F. Scott Fitzgerald to
his companion, Ernest Hemingway. “The rich are
different from you and me,” Fitzgerald said. “Yes,”
Hemingway responded. “They have more money.”
Jill Dyche, Baseline Consulting Group
PRICING AND REVENUE OPTIMIZATION: A MANUFACTURING PERSPECTIVE Midmarket Volume 1, July 17, 2006 Pricing and revenue optimization is the process of intelligently
using a combination of market, customer, product,
promotion, and supply-and-demand data to improve business
margins by either increasing unit prices or increasing gross
revenues.
Bob Frey, SAP
Product Lifecycle Management for mid-sized companies Midmarket Volume 1, July 17, 2006 Change is a familiar fact of life for companies in the manufacturing sector. Today’s
survival challenge is the immense pressure from emerging and newly industrialised
nations. Management teams must find and implement the right responses both to
handle competition and to seize opportunities. The old virtues of reliable quality, low
cost, and speed of action remain essential, but they are no longer enough for
differentiation and competitive advantage.
Cambashi
Spend Management: Transforming Your Mid-Market Business to Improve Profitability Midmarket Volume 1, July 17, 2006 Economic conditions and fierce competition are forcing many midsize businesses to find new ways to reduce costs, fund business growth and enhance profitability and cash flow. The CEOs, COOs and CFOs of these companies feel enormous pressure to improve procurement and sourcing effectiveness, but resource constraints — specifically, lack of strategic procurement expertise and the technologies to support it — make this a difficult goal to achieve.
Jeffrey Brooks, IBM Global Business Services, Jack Hess, IBM Global Business Services, William Pettinicchi, IBM Global Business Services, Charles Vianey, IBM
X-Ray Vision Midmarket Volume 1, July 17, 2006 Increased visibility and collaboration across internal and external value chains open the door to innovation and growth for small to mid-sized manufacturers

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