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The time and technology are right for medium-sized companies to take
greater advantage of BPO.
Originally a market for large global companies, BPO
delivery models are now approaching a level of maturity and
scale that can support the requirements of medium-sized
organizations. Furthermore, as the BPO value proposition
becomes more established and accepted by organizations
and common standards emerge for BPO execution, the risks
associated with outsourcing are diminishing.
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